Delivery details
Our bargain worktops are premium quality and our in-house delivery service makes it easy to get your worktops delivered at a time to suit you.
Please Note:
Our delivery team will be operating in line with strict COVID19 protocols.
Worktops Made Easy
We can deliver worktops on any weekday to suit your requirements.
We hold all of our worktops in stock, meaning we're able to deliver standard worktops ordered before 12 noon the next day, to the vast majority of UK postcodes.
Our team of drivers will take care of the heavy lifting for you and offload your goods into the nearest ground floor entrance of your building.
KITCHEN SURPLUS IN-HOUSE DELIVERY SERVICE
Two Kitchen Surplus® staff will offload the goods to the nearest ground floor entrance of your building, provided clear access is possible from a ground floor entry point.
* For orders containing 8 or more worktops please contact us for a delivery price quote.
Courier Service for Small/Medium Items
Upstands and Splashbacks:
£15 per order (free with any worktop delivery)
Installation and Maintenance Accessories - including Oil:
£6.95 per order (free with any worktop delivery)
Small Accessories - Including Router Cutters:
Free
For urgent orders where our in-house delivery service is not available, we offer an overnight courier service, allowing us to deliver next day to the majority of the UK Mainland.
Please Note: Contact us on 0345 22 22 585 to discuss delivery to the Channel or Scilly Islands.
Our in-house Two-person Delivery Service delivers to the vast majority of the UK, Customers in Northern Scotland and some other locations can still order great value, quality worktops, but these will be delivered by a third party courier and surcharges may apply. Large volume orders will be delivered via a pallet service and where possible we advise a forklift is available on site to offload the goods.
Delivery with Third Party Couriers
Third party couriers are a one-man service, so a suitably able person will need to be available at the premises to assist the driver with the offloading of your order. Standard worktops can weigh between 45 and 85kgs, so due care must be taken when offloading any goods.
Delivery is to the nearest ground floor access point of the building only. Please note, certain high-value items are not eligible for next-day delivery with this courier option. The one-man courier service option is clearly displayed, where applicable, when delivery charges are calculated at the online checkout.
Monday to Friday 2man delivery service available
Thursday delivery to postcodes: IV2, IV12, IV13, IV30, IV31, IV32, IV36
Delivery unavailable
Deliveries outside of the Kitchen Surplus® delivery area will be delivered by a one-man courier service between 8am and 6pm.
For small and medium items such as jigs your goods will be delivered by a courier service that delivers between 7am and 6pm Monday - Saturday (dependent on the delivery option you choose), and will require a signature.
You could receive your order before 10:30am the next day with our quickest option, or there are a number of other weekday options as well as Saturday delivery services. Provide us with your telephone number and email address, and you'll get a notification of the delivery driver's name and your 1-hour time slot. The full list of delivery options for these items is displayed at the checkout.
If you would prefer to organise delivery with a member of staff, please call us on 0345 22 22 585 and select the option for delivery. We are also happy to store worktop orders for a certain amount of time to guarantee availability for a future date. We offer this service as we understand how stressful it can be to organise a kitchen installation.
Please note that although every effort will be made to ensure that delivery occurs during the estimated timeslot specified, due to unforeseen conditions - such as traffic - delivery can occasionally take place at a slightly different time from the slot specified.
It is essential that all worktops are checked upon receipt before they are signed for. If any of the packaging appears to be damaged or not intact, the goods must be signed for as "damaged" and a damage report should be filled out with the driver. If someone is signing for the goods on your behalf, please ensure that he/she is aware of and understands the terms of delivery. We need to be informed of any damage within 2 calendar days of receipt. Failure to comply with any of the above will result in a void claim. Due to the insurance liability, we cannot accept responsibility for any damaged items signed for as "clear", "unchecked" or in "good condition".